Financial Aid FAQ 


Q: How do I file for Financial Aid?

  • Families filing for financial aid for the 2020-21 academic year must submit a FACTS application. To access the FACTS website click here or click the link located under the “Admission” tab on the MHA-FYOS homepage.


Q: What is the deadline to submit my FACTS application?

  • FACTS applications submitted by April 24, 2020 are given priority for scholarship funding.


Q: What documents do I need to upload for FACTS?

  • FACTS requires families to upload their most recent tax return.  If you have not yet filed your 2019 tax return please submit your 2018 tax returns.  All families must upload their 2019 w-2 and/or 1099 information in addition to their tax return.


Q: What happens after I submit my FACTS application?

  • Once your FACTS information has been processed, it will be sent to a third party administrator. This independent third party is the only one who will view your personal information. This professional will make a scholarship recommendation to the school’s financial office.


Q: How do I find out my scholarship determination?

  • Your scholarship determination will appear on your tuition agreement. Tuition agreements will be sent out by May 15, 2020.


Q: Am I able to appeal my scholarship determination?

  • To appeal your scholarship determination, you need to submit a letter by June 1, 2020 explaining why you think the determination should be adjusted. In addition to the letter, please include any pertinent supplemental information that was not included in your FACTS application. Appeals will be reviewed by an independent third party. To expedite the process, appeals should be e-mailed as an attachment to


Q: What if I need assistance during the financial aid process?

Contact Us

Phone: (901) 682-2400



390 S White Station Road,
Memphis, TN 38117